PMO Analyst

PMO Analyst

Inside

IR35

4 days a week onsite in Farnborough

DV clearance + Strap

Sole British

Key accountabilities and decision ownership

• Quality Management Methodology & Governance:

Ensure the effective running of the Delivery Methodology and Governance regime for delivery projects/programmes within a function, business area or portfolio. Identify issues and trends and recommend and implement solutions.

Develops and implements a quality and assurance strategy

• Planning & Resource Management:

Facilitates the development and maintenance of the programme and project plans and dependency logs

Identify planning issues and trends and recommend and implement solutions.

• Leadership & Stakeholders:

Manages the maintenance of information relating to stakeholders. Manages the maintenance of an audit trail of communication activity, including collation of feedback, ensure logged and processed.

Ensure integrity of information flow through consistent traffic lights.

• Risk Management:

Ensure the effective running of the Risk Management process for delivery projects/programmes within a function, business area or portfolio.

Ensure all project risks that have wider implications (across multiple projects, programmes and portfolios) are escalated and dealt with at the appropriate level, and that risks with strategic implications are escalated to the corporate risk management process.

• Change Management:

Ensure the effective running of the Change Management process for delivery projects/programmes within a function, business area or portfolio.

Ensure all project changes that have wider implications (across multiple projects, programmes and portfolios) are escalated and dealt with at the appropriate level. Identify the impact of project/programme changes across overall critical path.

Evidence effectiveness of the Change Management process within the local remit.

Core competencies, knowledge and experience

• Quality & Assurance

Confidently running Governance meetings. – handle all queries relating to Delivery Method and Governance arising during these meetings. Resolve issues and conflicts relating to delivery methodology and governance. Design appropriate Methodology and Governance templates and procedures. Identify issues with delivery methodology and Governance standards and propose improvements based on experience of running the processes.

• Commercial Finance & 3rdParty Management Establish relationship with Procurement function to optimise relationship with Partners/3rd Parties. Assist Project Manager/Procurement in progress problems to conclusion.
• Customer Centric

Build close working relationships with the client PMO team, internal and external customers.

• Tools, Systems & Data

Carry out the selection and implementation of tools to ensure the effective delivery of projects/programmes within a function, business area or portfolio. Ensure the data integrity of project information across all tools, providing the \ »single version of the truth\ ».

Evidence effectiveness of the tools within the remit of the function, business area or portfolio being managed. Recommend improvements to tools and data constructs.

• Business Skills & Professionalism

Applies knowledge of business to create intellectual property.

Has knowledge of multiple domains and understands company position in that market place.

• Problem Solving & Decision Making

A problem solver, ability to identify root causes and make decisions and implement

Must-have technical / professional qualifications:

• A recognised qualification or certification in PMO/Assurance skills (e.g. P30)
• Prince 2 or certification achieved in recognised project management methodology
• Thorough understanding of delivery governance principles and/or demonstrable experience of successfully delivering projects to meet business expectations and deliver results.
• Ability to build relationships and influence at all levels internally and externally including excellent customer facing skills (ability to communicate, effectively, with the customer account teams, in addition to end users and technical persons)
• Exceptional organisational and communication skills, along with the personal tenacity and the ability to drive through to conclusion in a dynamic and challenging environment.
• Developed interpersonal and communication skills, along with the personal tenacity and the ability to drive through to conclusion in a dynamic and challenging environment.
• Extensive experience in management reporting techniques and processes, and performance metrics.
• Broad understanding of financial controls, project accounting and benefits realisation process
• Able to evidence highly proficient skills in MS Office, particularly Excel, Visio and PowerPoint. Also able to evidence experience of PM and PMO tools (e.g. Clarity/Niku) and reporting. Demonstrable experience of the automation of reporting and processes.
• Risk and compliancy management experience
• Excellent planning & organisational skills

Budget owned: the PMO Specialist will not have Budget ownership – they will be expected to Develop and Maintain financial controls for the project or programme.

Key performance indicators [max 3]:

• Time, Cost & Quality – delivering your areas of responsibility within the portfolio, programme or project to agreed time, cost and quality plans – evidence of promoting professional method & standards
• Demonstrating alignment to Governance & Methodology – managing any changes to TCQ with evidence of formal risk, issue control and change management process
• Ensuring delivery of programme/projects against agreed Vodafone and Customer Operational Acceptance testing procedures – maintaining customer satisfaction

Direct reports Not applicable

Dotted reports: Not applicable

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies,

LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning

LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe. We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities. We are currently recruiting for an PMO Analyst to join our established and experienced Chief Information Office team here at RSA on a hybrid basis.
Role Requirements

As our PMO analyst you will be responsible for assisting in financial controls and financial admin, including raising purchase orders, invoices management, as well as accruals, recharges and cost management. You will assist with project/programme plans and re-planning. You will be responsible for tracking, monitoring, identification/maintenance and challenging of RAID logs. You will be supporting the project management/programme manager with management information including milestone reporting, analysis and distribution of MI. You will be responsible for the adherence to relevant UK Change procedures, standards, processes, controls and tools by taking ownership of ensuring consistency for example templates and formats are utilised.
The Individual

To be successful in this role you will have experience of PMO Support/ Admin in an Agile Programme and transformation delivery, preferably you will have project and programme experience. You will have excellent communication skills, with the ability to produce high quality written documentation and select the content, style, format and distribution methods most appropriate to the audience. You will have the ability to work as part of a team, as well as independently. You will also have sound planning and organising skills.What we offer you:At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future. We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us

We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares. If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.

About the role

As a PMO Analyst you’ll be responsible for managing the planning activities for Zellis implementation projects and programmes, analysing financial information to keep projects on track, and collaborating with internal and external stakeholders to ensure all leaders understand where a project is in the development process.

Your role will be critical to ensuring our implementation practice delivers a brilliant and efficient experience for customers, as well as achieves our revenue and profit targets, through your work with colleagues across the Zellis Customer Solutions (ZCS) team as well as wider stakeholders from other departments.

You’ll have excellent stakeholder management and client relationship building skills at all levels, to ensure you can support the delivery of programmes and projects in accordance with the company’s defined methodology and governance. As well as this, you’ll need to be comfortable working at pace, operating both independently and as a part of a team, with strong attention to detail as we work in a fast-paced environment with multiple priorities every day.

In this role your key responsibilities will include:

PMO Analyst

Position Description
If you’re happiest in an agile environment, with complex projects to support, there’s a digital revolution underway in the UK and at CGI you can help shape it. Our teams are bursting with talent and ideas and are ready to help you deliver transformative digital work for high profile clients. From public service systems to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving people’s lives, you can be sure we’ll do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. You’ll be working on multiple simultaneous projects for many of CGI’s new and exciting clients! You would be joining our team as a PMO Analyst. This is brilliant opportunity to start your career in one of the world’s largest IT consultancies.

CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the nature of the work all applicants must hold or be prepared to undergo a security check to SC level. This role is ideally based out of Leatherhead or Reading but will also consider Bridgend based members.

Your future duties and responsibilities
This is a great opportunity if you are wanting to get an overview of the project lifecycle from onboarding onto a Secure Account to supporting the day to day running of the operations with the opportunity for Client facing activities. You will be organised and assertive, with good time management and action closing skills.

   •   Own the contract obligations process to ensure obligations are met on time and to quality
   •   Liaise with the Commercial Manager and relevant stakeholders as part of the contractual process
   •   Owns the documentation and identifies process improvements
   •   Experience of processing Security Clearances and liaising with Vetting teams.
   •   Liaising with Senior Stakeholders across the Programme to resolve PMO related issues/queries
   •   Supporting the PMO Manager and Programme Leadership team, to meet the Programme reporting requirements
   •   Experience in setting up new processes within the PMO such as Change Management
   •   Establishing existing PMO process to better support the day to day running of the Programme

Required qualifications to be successful in this role
   •   Strong written and communication skills
   •   Client facing skills
   •   Strong work ethic to drive down actions and an eagerness to learn
   •   Strong Microsoft Excel skills i.e pivot tables, VLookups
   •   Ability to follow work instructions with a high quality and attention to detail
   •   Ability to take ownership of tasks when required

#LI-MW2

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.