1st Line Support Engineer

1 Line Support – 6 – Month Contract – Hybrid – Liverpool

VIQU have partnered with a top accountancy firm who are seeking a 1 Line Support contractor to provide some additional BAU support to their client-facing Service Desk.

The successful 1 Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service.

The role:

This role will involve managing and escalating support tickets for 3 party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount.

Key skills & responsibilities for the First Line Support:

Role details:

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

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Role: 1st Line Support Engineer

Salary: £25,000-£28,000 per annum + benefits

Location: Northampton

We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation.

Skills and experience required

Please note, this role will be on-site working in Northampton and due to the client location, the ability to drive will be essential, please consider this before applying for the role.

If you are interested in the role and would like to apply, please click on the link for immediate consideration.

1st Line Support Engineer – £175 – 200 Inside – 9 Month Contract – Halifax – Onsite

My customer is looking for a 1st Line Support Engineer to manage BAU workload. The ideal candidate will be a personable and enthusiastic 1st line support engineer with a professional passion for providing high quality IT support services.

Key responsibilities of the 1st Line Support Engineer:

–        Provide first point of contact IT support for users across the business. Both face to face and remote support.

–        Onboarding new starters by setting up accounts and profiles.

–        Setting up devices.

–        Handling 1st line support tickets.

–        Providing support with additional IT projects.

1st Line Support Engineer Experience/Technologies:

–        Microsoft Stack including Office 365 and Intune – Administration and support

–        Active Directory – Administration and management

–        Understanding of Windows 10/11 operating system – Administration and support

–        Using ticketing system to respond to portal requests – User support

–        Driving license required

The successful candidate will be required to work 5 days a week onsite in Halifax.

To discuss this exciting 1st Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website.

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1st Line Support Engineer – Luton – Consultancy – Up to 26,000 + Excellent Benefits

Overview:
An exciting opportunity has arisen with an award-winning IT Managed Service Provider to join as a 1st Line Support Engineer. They are looking for a dynamic and ambitious individual who prides themselves on providing a high level of delivery and expertise in their performance. The successful candidate will have experience of working in a fast-paced environment, be able to work to tight deadlines and be confident in offering excellent customer service.
 
Role & Responsibilities: